Troubleshooting

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Troubleshooting

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On some systems, we have found that certain anti-virus software causes conflicts with the installation program. If you are experiencing problems with the Speed-Quote setup program, we suggest disabling any anti-virus programs.

 

1.Before disabling the anti-virus software, you should use the 'Shut Down' procedure to restart the computer (see your Windows instructions for more information).
2.Once Windows has re-booted, shut down your virus checking software (see your anti-virus software manual for more information).
3.Run the Speed-Quote installation program again.
4.Once Speed-Quote is installed, re-start your virus checking software (see your anti-virus software manual for more information).
5.If the steps above do not fix your installation problems, please contact Apptastic Software.